ANN ARBOR, Mich. (April 1, 2022) – Retail Velocity, the pioneer and leader in consumer demand and supply data management, reporting and analytics, announced today the availability of 24/7 support services for all clients for its VELOCITY® solution suite. This add-on service is an extension of the company’s traditional Monday through Friday, 9 a.m. to 5 p.m. Eastern Time support.
“Having large clients with international brands, as well as personnel across the globe, it’s imperative that we provide the comprehensive and consistent support they want and need,” said John Rossi, Retail Velocity CEO. “Whether a client has a minor question or a mission-critical issue, we want to provide our continual high level of service to ensure they have the daily data and critical information required to make timely, collaborative, strategic decisions to keep their businesses running smoothly and efficiently—and most importantly—profitably.”
Since 1994, Retail Velocity has been an industry leader in helping consumer packaged goods suppliers and retailers collaborate to gain greater visibility into—and control of—the most accurate, granular point-of-sale (POS) data, third-party data and enterprise data to leverage mission-critical analytics and business intelligence that help eliminate operational inefficiencies, improve sell-through, and achieve profitable growth. Retail Velocity’s best-in-class flagship solution, VELOCITY®, provides a single, harmonized source of data and actionable insights supporting key business areas such as sales, marketing, finance, category management, demand planning, inventory management, and merchandising.
Chris Spallino
Sr. Director of Marketing and Communications
chris.spallino@retailvelocity.com